Order Cancellations & Refunds

We do not encourage cancellations since our team works hard to start collecting your chosen products the minute your order is placed. However, due to any extreme circumstances, if you wish to cancel your order please call or email our customer service team before the order is dispatched. We will try our best to assist you.

Incase an ordered product is not available, we will reach out to you to assist you with a replacement if required immediately or let you know the estimated wait time for it’s arrival. You can also opt for store credit for the product that is unavailable. Refunds are only issued in extreme cases where we are unable to provide the product in a reasonable time period.

Product Returns

We do not accept returns unless you receive the product in a damaged condition.

What if the product is received in damaged condition?

It is very unlikely that you will receive a product beyond its expiration date or in a damaged condition. If in case this happens, please email us your order number and a video of the damaged product which is created while unwrapping the products once its received and we will send you a replacement at no additional cost if available or refund your money for the same.